Billing Manager job description.
A billing manager oversees an organization's invoicing and accounts receivable processes, ensuring accurate, timely billing and efficient collections. They manage billing staff, resolve escalated disputes, and work with finance leadership to improve billing accuracy, cash flow, and compliance with company and regulatory requirements.
The Billing Manager job description · $29
The full editable .docx — role summary, 9 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.
Role: Billing Manager Reports to: Controller
A billing manager oversees an organization's invoicing and accounts receivable processes, ensuring accurate, timely billing and efficient collections. They manage billing staff, resolve escalated disputes, and work with finance leadership to improve billing accuracy, cash flow, and compliance with company and regulatory requirements.
- Oversee daily billing operations and accounts receivable processes
- Supervise, train, and evaluate billing staff performance
- Review and approve invoices for accuracy prior to distribution
What's inside the document.
One-paragraph plain-English explanation of the role's outcome and scope.
9 responsibilities phrased the way the work is actually done.
5 qualifications a candidate must have to perform on day 30.
3 qualifications that would make a candidate excellent in year two.
6 skill chips you can copy directly into your ATS.
Controller
A complete document set.
- Word document (.docx) — fully editable
- PDF — signature-ready
- Google Docs — one-click copy to your Drive
- 12 months of updates to this document
- Commercial-use licence for internal and client work
The work, not the title.
- Oversee daily billing operations and accounts receivable processes
- Supervise, train, and evaluate billing staff performance
- Review and approve invoices for accuracy prior to distribution
- Resolve escalated billing disputes and payment issues
- Monitor aging reports and drive collections on overdue accounts
- Develop and enforce billing policies and internal controls
- Prepare billing performance reports for finance leadership
- Ensure compliance with applicable billing regulations and contract terms
- Coordinate with sales, legal, and customer service on billing-related issues
Required — and what would make a candidate excellent.
- Bachelor's degree in accounting, finance, or related field
- 4-6+ years experience in billing or accounts receivable, including supervisory experience
- Proficiency with billing and accounting software
- Strong leadership and problem-solving skills
- Excellent attention to detail and analytical ability
- Experience in a specific industry such as healthcare, legal, or SaaS billing
- CPA or related accounting certification
- Experience implementing or upgrading billing systems
Eight steps from download to publish.
- 01Open the Billing Manager job description in Word or your one-click Google Docs copy.
- 02Replace placeholders for company name, reporting line, and location with your specifics.
- 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
- 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
- 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
- 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
- 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
- 08Publish to your ATS, intranet, and external careers page.
The right document at the right moment.
Use this Billing Manager job description any time you are opening or reopening a seat at this level. The senior band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.
The reporting line (Controller) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.
Honest answers before you download.
- Does a billing manager need industry-specific experience?
- Billing rules differ significantly by industry, so employers in healthcare, legal, or subscription-based businesses often prefer candidates with billing experience in that specific field.
- What software should a billing manager know?
- Proficiency with the organization's billing or ERP platform is expected, along with general accounting software used to reconcile receivables and generate reports.
Other documents in this neighbourhood.
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Payroll Manager
A Payroll Manager oversees an organization's payroll operations, ensuring employees are paid accurately and on time while maintaining compliance with tax and labor regulations.
This Billing Manager job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.