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Cable Technician job description.

A cable technician installs, maintains, and repairs cable television, internet, and phone service equipment at residential and commercial locations. They troubleshoot signal issues, run and terminate cabling, and educate customers on equipment use, working independently in the field while following safety and service-quality standards.

8 responsibilities·5 required + 2 preferred·US + AU
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The Cable Technician job description · $29

The full editable .docx — role summary, 8 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.

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HumanResourcely · Vol. I
Cable Technician — Job Description

Role: Cable Technician    Reports to: Field Service Supervisor

A cable technician installs, maintains, and repairs cable television, internet, and phone service equipment at residential and commercial locations. They troubleshoot signal issues, run and terminate cabling, and educate customers on equipment use, working independently in the field while following safety and service-quality standards.

1. Key responsibilities
  • Install cable, internet, and phone equipment at customer homes and businesses
  • Run, terminate, and test coaxial and fiber cabling to specification
  • Diagnose and repair signal loss, connectivity, and equipment malfunctions
Full document with email opt-in
Composition

What's inside the document.

01Role summary

One-paragraph plain-English explanation of the role's outcome and scope.

02Responsibilities

8 responsibilities phrased the way the work is actually done.

03Required qualifications

5 qualifications a candidate must have to perform on day 30.

04Preferred qualifications

2 qualifications that would make a candidate excellent in year two.

05Skills

5 skill chips you can copy directly into your ATS.

06Reporting line

Field Service Supervisor

What you receive

A complete document set.

  • Word document (.docx) — fully editable
  • PDF — signature-ready
  • Google Docs — one-click copy to your Drive
  • 12 months of updates to this document
  • Commercial-use licence for internal and client work
Responsibilities at a glance

The work, not the title.

  • Install cable, internet, and phone equipment at customer homes and businesses
  • Run, terminate, and test coaxial and fiber cabling to specification
  • Diagnose and repair signal loss, connectivity, and equipment malfunctions
  • Configure modems, routers, and set-top boxes for customer use
  • Explain equipment setup and basic troubleshooting steps to customers
  • Complete work orders, service tickets, and inventory logs accurately
  • Climb ladders and work in attics, crawl spaces, and outdoor utility areas safely
  • Follow company safety protocols and traffic/right-of-way regulations
Qualifications

Required — and what would make a candidate excellent.

Required
  • High school diploma or equivalent
  • Valid driver's license with a clean driving record
  • Ability to climb ladders and lift up to 50 lb / 23 kg regularly
  • Comfort working outdoors in varied weather conditions
  • Basic understanding of networking and signal transmission concepts
Preferred
  • Prior experience in cable, telecom, or field service installation
  • BICSI or manufacturer-issued cabling certification
Skills
cable installation and terminationsignal troubleshootingcustomer servicenetwork equipment configurationtime management
How to use this template

Eight steps from download to publish.

  1. 01Open the Cable Technician job description in Word or your one-click Google Docs copy.
  2. 02Replace placeholders for company name, reporting line, and location with your specifics.
  3. 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
  4. 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
  5. 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
  6. 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
  7. 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
  8. 08Publish to your ATS, intranet, and external careers page.
When to use this template

The right document at the right moment.

Use this Cable Technician job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.

The reporting line (Field Service Supervisor) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.

FAQ

Honest answers before you download.

Do cable technicians need prior experience?
Many employers hire entry-level candidates and provide paid on-the-job training, though prior telecom or field service experience can speed up onboarding.
What tools does a cable technician typically need?
Most employers supply signal meters, hand tools, and a company vehicle, though technicians are often expected to maintain and report on their own toolkit condition.
Legal note

This Cable Technician job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.