Community Health Worker job description.
A Community Health Worker acts as a liaison between community members and healthcare or social services, helping individuals access care, understand health information, and navigate systems. They build trust within underserved populations and support preventive health and wellness outcomes.
The Community Health Worker job description · $29
The full editable .docx — role summary, 8 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.
Role: Community Health Worker Reports to: Program Director or Public Health Manager
A Community Health Worker acts as a liaison between community members and healthcare or social services, helping individuals access care, understand health information, and navigate systems. They build trust within underserved populations and support preventive health and wellness outcomes.
- Connect community members with healthcare, social, and government services
- Conduct outreach and education on preventive health topics
- Assist clients in navigating insurance, appointments, and paperwork
What's inside the document.
One-paragraph plain-English explanation of the role's outcome and scope.
8 responsibilities phrased the way the work is actually done.
4 qualifications a candidate must have to perform on day 30.
3 qualifications that would make a candidate excellent in year two.
5 skill chips you can copy directly into your ATS.
Program Director or Public Health Manager
A complete document set.
- Word document (.docx) — fully editable
- PDF — signature-ready
- Google Docs — one-click copy to your Drive
- 12 months of updates to this document
- Commercial-use licence for internal and client work
The work, not the title.
- Connect community members with healthcare, social, and government services
- Conduct outreach and education on preventive health topics
- Assist clients in navigating insurance, appointments, and paperwork
- Build and maintain relationships with local community organizations
- Track client interactions and outcomes in case management systems
- Identify barriers to care and advocate for client needs
- Support health screenings, workshops, and community events
- Report on program outcomes to supervisors and funding agencies
Required — and what would make a candidate excellent.
- High school diploma or equivalent; relevant certification preferred
- Experience working with diverse or underserved populations
- Strong interpersonal and cross-cultural communication skills
- Familiarity with local health and social service resources
- Certified Community Health Worker (CHW) credential
- Bilingual or multilingual ability
- Experience with case management software
Eight steps from download to publish.
- 01Open the Community Health Worker job description in Word or your one-click Google Docs copy.
- 02Replace placeholders for company name, reporting line, and location with your specifics.
- 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
- 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
- 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
- 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
- 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
- 08Publish to your ATS, intranet, and external careers page.
The right document at the right moment.
Use this Community Health Worker job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.
The reporting line (Program Director or Public Health Manager) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.
Honest answers before you download.
- Does this role require a healthcare license?
- No formal clinical license is typically required, though some employers prefer or require a Community Health Worker certification.
- What makes a strong Community Health Worker candidate?
- Look for lived experience or deep familiarity with the community served, plus strong communication and organizational skills.
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A Program Director oversees the planning, execution, and evaluation of one or more organizational programs, ensuring they meet objectives, budget, and compliance requirements.
This Community Health Worker job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.