Computer Network Technician job description.
A computer network technician installs, configures, and maintains an organization's network infrastructure, including routers, switches, firewalls, and cabling. They monitor network performance, troubleshoot connectivity issues, and support network security measures to keep systems running reliably. The role often works closely with network engineers and IT support staff to maintain uptime and resolve technical issues for end users.
The Computer Network Technician job description · $29
The full editable .docx — role summary, 9 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.
Role: Computer Network Technician Reports to: IT Manager or Network Engineer
A computer network technician installs, configures, and maintains an organization's network infrastructure, including routers, switches, firewalls, and cabling. They monitor network performance, troubleshoot connectivity issues, and support network security measures to keep systems running reliably. The role often works closely with network engineers and IT support staff to maintain uptime and resolve technical issues for end users.
- Install, configure, and maintain network hardware such as routers, switches, and firewalls
- Monitor network performance and troubleshoot connectivity and bandwidth issues
- Run, label, and maintain network cabling and physical infrastructure
What's inside the document.
One-paragraph plain-English explanation of the role's outcome and scope.
9 responsibilities phrased the way the work is actually done.
5 qualifications a candidate must have to perform on day 30.
2 qualifications that would make a candidate excellent in year two.
6 skill chips you can copy directly into your ATS.
IT Manager or Network Engineer
A complete document set.
- Word document (.docx) — fully editable
- PDF — signature-ready
- Google Docs — one-click copy to your Drive
- 12 months of updates to this document
- Commercial-use licence for internal and client work
The work, not the title.
- Install, configure, and maintain network hardware such as routers, switches, and firewalls
- Monitor network performance and troubleshoot connectivity and bandwidth issues
- Run, label, and maintain network cabling and physical infrastructure
- Support network security measures, including firewall rules and access controls
- Diagnose and resolve network outages and escalate complex issues as needed
- Document network configurations, changes, and troubleshooting procedures
- Assist with network upgrades, expansions, and equipment replacements
- Support wireless network setup, monitoring, and troubleshooting
- Coordinate with vendors and ISPs on network service issues
Required — and what would make a candidate excellent.
- Associate degree or certification in networking, IT, or related field, or equivalent experience
- Working knowledge of network protocols, hardware, and troubleshooting techniques
- Experience with routers, switches, and firewall configuration
- Strong problem-solving and documentation skills
- Ability to respond to network issues outside standard business hours when needed
- CompTIA Network+ or Cisco CCNA certification
- Experience supporting a multi-site or enterprise network environment
Eight steps from download to publish.
- 01Open the Computer Network Technician job description in Word or your one-click Google Docs copy.
- 02Replace placeholders for company name, reporting line, and location with your specifics.
- 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
- 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
- 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
- 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
- 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
- 08Publish to your ATS, intranet, and external careers page.
The right document at the right moment.
Use this Computer Network Technician job description any time you are opening or reopening a seat at this level. The mid band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.
The reporting line (IT Manager or Network Engineer) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.
Honest answers before you download.
- What certifications help a computer network technician get hired?
- CompTIA Network+ is a common baseline certification; Cisco's CCNA is also highly valued for roles involving enterprise networking equipment.
- How does this role differ from a network engineer?
- A network technician typically focuses on installation, maintenance, and troubleshooting, while a network engineer designs and architects the overall network infrastructure.
Other documents in this neighbourhood.
Network Engineer
A network engineer designs, implements, and maintains an organization's data communication networks, including LANs, WANs, and cloud connectivity.
IT Technician
An IT technician installs, maintains, and troubleshoots computer hardware, software, and network equipment for an organization's staff.
System Administrator
A system administrator maintains an organization's servers, networks, and IT infrastructure to ensure systems remain secure, available, and performant.
This Computer Network Technician job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.