Houseperson job description.
A houseperson supports the housekeeping department of a hotel or hospitality property by handling heavy lifting, deep cleaning, and supply logistics that individual room attendants don't cover. They keep hallways, public areas, and linen closets stocked, clean, and guest-ready throughout each shift.
The Houseperson job description · $29
The full editable .docx — role summary, 8 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.
Role: Houseperson Reports to: Executive Housekeeper
A houseperson supports the housekeeping department of a hotel or hospitality property by handling heavy lifting, deep cleaning, and supply logistics that individual room attendants don't cover. They keep hallways, public areas, and linen closets stocked, clean, and guest-ready throughout each shift.
- Deliver linens, towels, and amenities to room attendant carts and storage closets
- Clean and maintain hallways, elevators, lobbies, and public restrooms
- Move furniture, mattresses, and heavy equipment as needed for room setups
What's inside the document.
One-paragraph plain-English explanation of the role's outcome and scope.
8 responsibilities phrased the way the work is actually done.
4 qualifications a candidate must have to perform on day 30.
2 qualifications that would make a candidate excellent in year two.
6 skill chips you can copy directly into your ATS.
Executive Housekeeper
A complete document set.
- Word document (.docx) — fully editable
- PDF — signature-ready
- Google Docs — one-click copy to your Drive
- 12 months of updates to this document
- Commercial-use licence for internal and client work
The work, not the title.
- Deliver linens, towels, and amenities to room attendant carts and storage closets
- Clean and maintain hallways, elevators, lobbies, and public restrooms
- Move furniture, mattresses, and heavy equipment as needed for room setups
- Remove trash and soiled linens from guest floors and service areas
- Vacuum, sweep, and mop common areas throughout assigned shifts
- Respond promptly to guest requests routed from the front desk or housekeeping
- Assist room attendants with turning down or servicing rooms during high occupancy
- Report maintenance issues, safety hazards, or lost-and-found items
Required — and what would make a candidate excellent.
- Prior housekeeping, hospitality, or general labor experience preferred
- Ability to lift and carry up to 50 lb / 23 kg repeatedly
- Ability to stand, bend, and walk for extended periods
- Basic communication skills for coordinating with housekeeping staff and guests
- Prior hotel or resort experience
- Familiarity with housekeeping equipment and cleaning chemicals
Eight steps from download to publish.
- 01Open the Houseperson job description in Word or your one-click Google Docs copy.
- 02Replace placeholders for company name, reporting line, and location with your specifics.
- 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
- 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
- 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
- 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
- 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
- 08Publish to your ATS, intranet, and external careers page.
The right document at the right moment.
Use this Houseperson job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.
The reporting line (Executive Housekeeper) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.
Honest answers before you download.
- How is a houseperson different from a room attendant?
- Room attendants clean and service individual guest rooms, while a houseperson supports the wider department — restocking supplies, cleaning public areas, and handling heavier lifting tasks.
- Is prior hotel experience required for this role?
- Most employers hire entry-level candidates and provide on-the-job training, though prior hospitality or general labor experience is a plus.
Other documents in this neighbourhood.
Hotel Maid
A Hotel Maid cleans and prepares guest rooms and common areas to ensure a high standard of cleanliness and guest comfort.
Front Desk Associate
A Front Desk Associate is the first point of contact for visitors, guests, or patients, managing check-in, scheduling, and general office communications.
Hotel Manager
A Hotel Manager oversees daily operations of a hotel property, ensuring guest satisfaction, staff performance, and financial targets are met.
This Houseperson job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.