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Lending Officer job description.

A lending officer evaluates loan applications and works with clients to structure financing that meets their needs while managing institutional risk. They review credit histories, financial statements, and collateral, explain loan terms and options to applicants, and guide loans through underwriting to closing. Typically employed by banks, credit unions, or lending companies, the role blends sales, financial analysis, and customer relationship skills.

9 responsibilities·5 required + 3 preferred·US + AU
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The Lending Officer job description · $29

The full editable .docx — role summary, 9 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.

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HumanResourcely · Vol. I
Lending Officer — Job Description

Role: Lending Officer    Reports to: Branch Manager / Lending Manager

A lending officer evaluates loan applications and works with clients to structure financing that meets their needs while managing institutional risk. They review credit histories, financial statements, and collateral, explain loan terms and options to applicants, and guide loans through underwriting to closing. Typically employed by banks, credit unions, or lending companies, the role blends sales, financial analysis, and customer relationship skills.

1. Key responsibilities
  • Meet with applicants to assess borrowing needs and explain loan products
  • Collect and review financial documents, credit reports, and collateral information
  • Analyze applicant creditworthiness and structure loan terms within risk guidelines
Full document with email opt-in
Composition

What's inside the document.

01Role summary

One-paragraph plain-English explanation of the role's outcome and scope.

02Responsibilities

9 responsibilities phrased the way the work is actually done.

03Required qualifications

5 qualifications a candidate must have to perform on day 30.

04Preferred qualifications

3 qualifications that would make a candidate excellent in year two.

05Skills

6 skill chips you can copy directly into your ATS.

06Reporting line

Branch Manager / Lending Manager

What you receive

A complete document set.

  • Word document (.docx) — fully editable
  • PDF — signature-ready
  • Google Docs — one-click copy to your Drive
  • 12 months of updates to this document
  • Commercial-use licence for internal and client work
Responsibilities at a glance

The work, not the title.

  • Meet with applicants to assess borrowing needs and explain loan products
  • Collect and review financial documents, credit reports, and collateral information
  • Analyze applicant creditworthiness and structure loan terms within risk guidelines
  • Prepare and submit loan files for underwriting and approval
  • Communicate loan status, conditions, and decisions to applicants throughout the process
  • Build and maintain relationships with clients, referral sources, and business partners
  • Ensure compliance with lending regulations and internal policies
  • Monitor loan pipeline to meet closing timelines and volume goals
  • Stay current on lending products, interest rates, and regulatory changes
Qualifications

Required — and what would make a candidate excellent.

Required
  • Bachelor's degree in finance, business, or related field, or equivalent lending experience
  • Working knowledge of credit analysis and loan underwriting principles
  • Strong communication and relationship-building skills
  • Attention to detail and comfort with financial documentation
  • Applicable state or federal lending registration/licensure as required by role and jurisdiction
Preferred
  • Prior experience in banking, mortgage, or consumer lending
  • Established referral network within the local business or real estate community
  • Familiarity with loan origination software
Skills
Credit analysisLoan structuringClient relationship managementRegulatory complianceSales and negotiationPipeline management
How to use this template

Eight steps from download to publish.

  1. 01Open the Lending Officer job description in Word or your one-click Google Docs copy.
  2. 02Replace placeholders for company name, reporting line, and location with your specifics.
  3. 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
  4. 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
  5. 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
  6. 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
  7. 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
  8. 08Publish to your ATS, intranet, and external careers page.
When to use this template

The right document at the right moment.

Use this Lending Officer job description any time you are opening or reopening a seat at this level. The mid band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.

The reporting line (Branch Manager / Lending Manager) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.

FAQ

Honest answers before you download.

How does a lending officer differ from a loan officer?
The titles are largely interchangeable; some institutions use 'lending officer' for roles covering a broader range of loan products, such as business or commercial lending.
Is licensing required for this role?
Depending on the loan types handled, lending officers may need registration or licensure such as NMLS for mortgage lending, per applicable state and federal requirements.
Legal note

This Lending Officer job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.