Mail Carrier job description.
A Mail Carrier delivers mail and packages to residential and business addresses along an assigned route. They sort mail before delivery, operate delivery vehicles safely, and provide reliable, accurate service while interacting professionally with customers.
The Mail Carrier job description · $29
The full editable .docx — role summary, 8 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.
Role: Mail Carrier Reports to: Postmaster or Delivery Supervisor
A Mail Carrier delivers mail and packages to residential and business addresses along an assigned route. They sort mail before delivery, operate delivery vehicles safely, and provide reliable, accurate service while interacting professionally with customers.
- Sort and organize mail and packages for assigned delivery routes
- Deliver mail and packages accurately and on schedule
- Operate delivery vehicles safely in varying weather conditions
What's inside the document.
One-paragraph plain-English explanation of the role's outcome and scope.
8 responsibilities phrased the way the work is actually done.
4 qualifications a candidate must have to perform on day 30.
3 qualifications that would make a candidate excellent in year two.
5 skill chips you can copy directly into your ATS.
Postmaster or Delivery Supervisor
A complete document set.
- Word document (.docx) — fully editable
- PDF — signature-ready
- Google Docs — one-click copy to your Drive
- 12 months of updates to this document
- Commercial-use licence for internal and client work
The work, not the title.
- Sort and organize mail and packages for assigned delivery routes
- Deliver mail and packages accurately and on schedule
- Operate delivery vehicles safely in varying weather conditions
- Collect outgoing mail from designated pickup points
- Obtain signatures and handle certified or registered mail properly
- Report address changes, vacant properties, or delivery obstacles
- Maintain accurate delivery records and scan packages as required
- Provide courteous service to customers along the route
Required — and what would make a candidate excellent.
- High school diploma or equivalent
- Valid driver's license with clean driving record
- Ability to lift and carry mail bags/packages up to 35-70 lb / 16-32 kg
- Ability to walk or stand for extended periods outdoors
- Prior delivery or route-driving experience
- Familiarity with handheld scanning devices
- Strong navigation and route-planning skills
Eight steps from download to publish.
- 01Open the Mail Carrier job description in Word or your one-click Google Docs copy.
- 02Replace placeholders for company name, reporting line, and location with your specifics.
- 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
- 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
- 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
- 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
- 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
- 08Publish to your ATS, intranet, and external careers page.
The right document at the right moment.
Use this Mail Carrier job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.
The reporting line (Postmaster or Delivery Supervisor) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.
Honest answers before you download.
- Is a special license required to be a Mail Carrier?
- A standard valid driver's license with a clean driving record is typically required; a commercial license is not usually needed for standard delivery vehicles.
- What physical demands does the role involve?
- The role involves regular lifting, walking, and standing outdoors in varying weather, so physical stamina is an important qualification.
Other documents in this neighbourhood.
Delivery Driver
A delivery driver transports goods or packages from a warehouse, restaurant, or store to customers along assigned routes.
Package Handler
A Package Handler sorts, loads, and unloads packages in a warehouse or distribution facility to keep shipments moving on schedule.
Dispatcher
A Dispatcher coordinates the movement of vehicles, drivers, or field personnel to ensure timely and efficient service delivery.
This Mail Carrier job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.