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Mental Health Technician job description.

A Mental Health Technician provides direct support and monitoring for patients in psychiatric or behavioral health settings under clinical supervision. They assist with daily living activities, observe and document patient behavior, and help maintain a safe, therapeutic environment.

8 responsibilities·4 required + 3 preferred·US + AU
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The Mental Health Technician job description · $29

The full editable .docx — role summary, 8 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.

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HumanResourcely · Vol. I
Mental Health Technician — Job Description

Role: Mental Health Technician    Reports to: Charge Nurse or Behavioral Health Supervisor

A Mental Health Technician provides direct support and monitoring for patients in psychiatric or behavioral health settings under clinical supervision. They assist with daily living activities, observe and document patient behavior, and help maintain a safe, therapeutic environment.

1. Key responsibilities
  • Monitor patient behavior and safety on assigned units
  • Assist patients with daily living activities and personal care
  • Document patient observations, incidents, and behavioral changes
Full document with email opt-in
Composition

What's inside the document.

01Role summary

One-paragraph plain-English explanation of the role's outcome and scope.

02Responsibilities

8 responsibilities phrased the way the work is actually done.

03Required qualifications

4 qualifications a candidate must have to perform on day 30.

04Preferred qualifications

3 qualifications that would make a candidate excellent in year two.

05Skills

5 skill chips you can copy directly into your ATS.

06Reporting line

Charge Nurse or Behavioral Health Supervisor

What you receive

A complete document set.

  • Word document (.docx) — fully editable
  • PDF — signature-ready
  • Google Docs — one-click copy to your Drive
  • 12 months of updates to this document
  • Commercial-use licence for internal and client work
Responsibilities at a glance

The work, not the title.

  • Monitor patient behavior and safety on assigned units
  • Assist patients with daily living activities and personal care
  • Document patient observations, incidents, and behavioral changes
  • Support group therapy sessions and structured daily activities
  • De-escalate crisis situations using approved intervention techniques
  • Communicate patient status updates to nurses and clinical staff
  • Maintain a clean, organized, and secure unit environment
  • Follow all safety, privacy, and facility protocols
Qualifications

Required — and what would make a candidate excellent.

Required
  • High school diploma or equivalent
  • Certification or training in crisis intervention or de-escalation techniques
  • Ability to remain calm and professional in high-stress situations
  • Current CPR certification as required by employer
Preferred
  • Associate's degree in psychology, human services, or related field
  • Prior experience in a behavioral health or psychiatric setting
  • Bilingual communication skills
Skills
Patient observationCrisis de-escalationBehavioral documentationTeam communicationCompassionate care
How to use this template

Eight steps from download to publish.

  1. 01Open the Mental Health Technician job description in Word or your one-click Google Docs copy.
  2. 02Replace placeholders for company name, reporting line, and location with your specifics.
  3. 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
  4. 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
  5. 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
  6. 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
  7. 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
  8. 08Publish to your ATS, intranet, and external careers page.
When to use this template

The right document at the right moment.

Use this Mental Health Technician job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.

The reporting line (Charge Nurse or Behavioral Health Supervisor) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.

FAQ

Honest answers before you download.

Do Mental Health Technicians need a medical background?
No formal medical degree is required, but employers typically require crisis intervention training and expect strong observational and communication skills.
What shifts do Mental Health Technicians typically work?
Because psychiatric units operate around the clock, this role often includes evening, overnight, weekend, and holiday shifts.
Legal note

This Mental Health Technician job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.