Order Puller job description.
An order puller retrieves items from warehouse shelves and inventory locations to fulfill customer or internal orders. They verify quantities against pick lists, stage completed orders for shipment, and report inventory discrepancies. The role requires accuracy, physical stamina, and comfort with handheld scanners or warehouse systems.
The Order Puller job description · $29
The full editable .docx — role summary, 9 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.
Role: Order Puller Reports to: Warehouse Supervisor
An order puller retrieves items from warehouse shelves and inventory locations to fulfill customer or internal orders. They verify quantities against pick lists, stage completed orders for shipment, and report inventory discrepancies. The role requires accuracy, physical stamina, and comfort with handheld scanners or warehouse systems.
- Pull items from warehouse shelves and inventory locations based on pick lists or scanner prompts
- Verify item quantities, SKUs, and condition before staging for shipment
- Stage and label pulled orders for packing and shipping
What's inside the document.
One-paragraph plain-English explanation of the role's outcome and scope.
9 responsibilities phrased the way the work is actually done.
5 qualifications a candidate must have to perform on day 30.
3 qualifications that would make a candidate excellent in year two.
5 skill chips you can copy directly into your ATS.
Warehouse Supervisor
A complete document set.
- Word document (.docx) — fully editable
- PDF — signature-ready
- Google Docs — one-click copy to your Drive
- 12 months of updates to this document
- Commercial-use licence for internal and client work
The work, not the title.
- Pull items from warehouse shelves and inventory locations based on pick lists or scanner prompts
- Verify item quantities, SKUs, and condition before staging for shipment
- Stage and label pulled orders for packing and shipping
- Operate hand trucks, pallet jacks, or forklifts as needed to move materials
- Report inventory discrepancies, damaged goods, or stock shortages to supervisors
- Maintain organized and clean work areas throughout shifts
- Meet productivity and accuracy targets for order fulfillment
- Follow safety procedures when handling equipment and materials
- Assist with cycle counts and periodic inventory audits
Required — and what would make a candidate excellent.
- High school diploma or equivalent preferred
- Ability to lift, carry, and move materials up to 50 lb / 23 kg
- Basic math skills for counting and verifying quantities
- Ability to stand, walk, and bend for extended periods
- Comfort using handheld scanners or warehouse management systems
- Prior warehouse or order fulfillment experience
- Forklift certification
- Familiarity with inventory management software
Eight steps from download to publish.
- 01Open the Order Puller job description in Word or your one-click Google Docs copy.
- 02Replace placeholders for company name, reporting line, and location with your specifics.
- 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
- 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
- 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
- 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
- 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
- 08Publish to your ATS, intranet, and external careers page.
The right document at the right moment.
Use this Order Puller job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.
The reporting line (Warehouse Supervisor) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.
Honest answers before you download.
- What's the difference between an order puller and an order picker?
- The terms are often used interchangeably in warehouse settings; both roles involve retrieving items from inventory to fulfill customer or internal orders.
- Does an order puller need forklift certification?
- It depends on the role — many order puller positions only require manual pulling and hand trucks, but forklift certification is a plus if the role involves moving palletized loads.
Other documents in this neighbourhood.
Order Picker
An Order Picker retrieves products from warehouse shelves or racking to fulfill outgoing orders, often operating an order-picker lift or similar equipment to access elevated storage.
Warehouse Associate
A Warehouse Associate performs the daily physical tasks that keep a distribution or storage facility running, including receiving, picking, packing, and shipping inventory.
Cherry Picker Operator
A cherry picker operator runs an elevated order-picking lift to retrieve and place items on high warehouse shelving.
This Order Puller job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.