Physical Therapy Coordinator job description.
A physical therapy (PT) coordinator manages scheduling, patient flow, and administrative operations within a physical therapy clinic or rehabilitation department. They coordinate patient intake, therapist schedules, and insurance authorizations, acting as the liaison between patients, therapists, and referring physicians. The role keeps the clinic running efficiently while ensuring patients receive timely, well-organized care.
The Physical Therapy Coordinator job description · $29
The full editable .docx — role summary, 8 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.
Role: Physical Therapy Coordinator Reports to: Clinic Director or Rehabilitation Services Manager
A physical therapy (PT) coordinator manages scheduling, patient flow, and administrative operations within a physical therapy clinic or rehabilitation department. They coordinate patient intake, therapist schedules, and insurance authorizations, acting as the liaison between patients, therapists, and referring physicians. The role keeps the clinic running efficiently while ensuring patients receive timely, well-organized care.
- Schedule and coordinate patient appointments across therapists and treatment rooms
- Process referrals and verify insurance authorizations prior to treatment
- Serve as the primary point of contact for patients regarding scheduling and billing questions
What's inside the document.
One-paragraph plain-English explanation of the role's outcome and scope.
8 responsibilities phrased the way the work is actually done.
5 qualifications a candidate must have to perform on day 30.
2 qualifications that would make a candidate excellent in year two.
5 skill chips you can copy directly into your ATS.
Clinic Director or Rehabilitation Services Manager
A complete document set.
- Word document (.docx) — fully editable
- PDF — signature-ready
- Google Docs — one-click copy to your Drive
- 12 months of updates to this document
- Commercial-use licence for internal and client work
The work, not the title.
- Schedule and coordinate patient appointments across therapists and treatment rooms
- Process referrals and verify insurance authorizations prior to treatment
- Serve as the primary point of contact for patients regarding scheduling and billing questions
- Maintain accurate patient records and documentation in the clinic's system
- Coordinate communication between therapists, physicians, and patients
- Track patient progress milestones and re-authorization deadlines
- Support onboarding of new patients, including intake paperwork
- Assist with clinic administrative tasks, reporting, and supply coordination
Required — and what would make a candidate excellent.
- High school diploma required; associate degree in healthcare administration preferred
- Experience in a medical office, clinic, or rehabilitation setting
- Familiarity with insurance authorization and medical billing processes
- Strong organizational and multitasking skills
- Proficiency with electronic health record (EHR) or clinic scheduling software
- Prior experience specifically in a physical therapy or rehabilitation setting
- Knowledge of medical terminology related to orthopedics or rehabilitation
Eight steps from download to publish.
- 01Open the Physical Therapy Coordinator job description in Word or your one-click Google Docs copy.
- 02Replace placeholders for company name, reporting line, and location with your specifics.
- 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
- 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
- 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
- 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
- 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
- 08Publish to your ATS, intranet, and external careers page.
The right document at the right moment.
Use this Physical Therapy Coordinator job description any time you are opening or reopening a seat at this level. The mid band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.
The reporting line (Clinic Director or Rehabilitation Services Manager) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.
Honest answers before you download.
- Does a PT coordinator provide hands-on patient treatment?
- No, this is an administrative and scheduling role. Clinical treatment is provided by licensed physical therapists and therapy assistants, while the coordinator manages the operational side of patient flow.
- What experience should candidates have?
- Prior medical office, clinic scheduling, or insurance authorization experience is typically required; direct experience in a physical therapy or rehabilitation setting is a strong plus.
Other documents in this neighbourhood.
Physical Therapist
A Physical Therapist evaluates and treats patients with movement impairments caused by injury, illness, or disability.
Physical Therapy Aide
A Physical Therapy Aide supports physical therapists and assistants by preparing treatment areas, assisting patients with mobility, and handling clerical and clinic upkeep tasks.
Patient Coordinator
A patient coordinator manages scheduling, communication, and administrative support for patients in a medical or dental practice.
This Physical Therapy Coordinator job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.