Billing Coordinator job description.
A billing coordinator manages an organization's invoicing and payment collection processes, working across accounting, client services, and sales teams to keep billing accurate and on schedule. They generate and verify invoices, reconcile accounts, follow up on outstanding balances, and resolve billing disputes. The role requires strong attention to detail and comfort with billing software and spreadsheets, and often serves as the point of contact for client billing questions and internal reporting on receivables.
The Billing Coordinator job description · $29
The full editable .docx — role summary, 9 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.
Role: Billing Coordinator Reports to: Billing Manager or Accounting Manager
A billing coordinator manages an organization's invoicing and payment collection processes, working across accounting, client services, and sales teams to keep billing accurate and on schedule. They generate and verify invoices, reconcile accounts, follow up on outstanding balances, and resolve billing disputes. The role requires strong attention to detail and comfort with billing software and spreadsheets, and often serves as the point of contact for client billing questions and internal reporting on receivables.
- Prepare, issue, and track client or patient invoices for accuracy and timeliness
- Reconcile billing records against contracts, purchase orders, or insurance authorizations
- Follow up on past-due accounts and coordinate collections with the finance team
What's inside the document.
One-paragraph plain-English explanation of the role's outcome and scope.
9 responsibilities phrased the way the work is actually done.
5 qualifications a candidate must have to perform on day 30.
3 qualifications that would make a candidate excellent in year two.
6 skill chips you can copy directly into your ATS.
Billing Manager or Accounting Manager
A complete document set.
- Word document (.docx) — fully editable
- PDF — signature-ready
- Google Docs — one-click copy to your Drive
- 12 months of updates to this document
- Commercial-use licence for internal and client work
The work, not the title.
- Prepare, issue, and track client or patient invoices for accuracy and timeliness
- Reconcile billing records against contracts, purchase orders, or insurance authorizations
- Follow up on past-due accounts and coordinate collections with the finance team
- Investigate and resolve billing discrepancies, disputes, and denied claims
- Process payments, credits, adjustments, and refunds in the billing system
- Maintain up-to-date customer or patient account records
- Generate aging reports and billing summaries for management review
- Respond to internal and external billing inquiries
- Support month-end close by verifying billing data before reporting
Required — and what would make a candidate excellent.
- 1-3 years of experience in billing, accounts receivable, or a related administrative role
- Proficiency with billing or ERP software (e.g., QuickBooks, SAP, or industry-specific platforms)
- Strong numeric accuracy and attention to detail
- Working knowledge of invoicing, collections, and reconciliation processes
- Solid written and verbal communication skills for client and internal follow-up
- Associate degree in accounting, finance, or business administration
- Experience with medical, legal, or industry-specific billing codes
- Familiarity with CRM or practice-management software
Eight steps from download to publish.
- 01Open the Billing Coordinator job description in Word or your one-click Google Docs copy.
- 02Replace placeholders for company name, reporting line, and location with your specifics.
- 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
- 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
- 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
- 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
- 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
- 08Publish to your ATS, intranet, and external careers page.
The right document at the right moment.
Use this Billing Coordinator job description any time you are opening or reopening a seat at this level. The mid band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.
The reporting line (Billing Manager or Accounting Manager) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.
Honest answers before you download.
- What's the difference between a billing coordinator and a billing specialist?
- A billing coordinator typically manages the end-to-end billing workflow and cross-team coordination, while a billing specialist focuses on processing and correcting individual invoices or claims. Many employers use the titles interchangeably.
- Does a billing coordinator need industry-specific certification?
- Not usually, though healthcare and legal employers often prefer candidates with coding or billing-software certification. Most other industries prioritize relevant experience over formal credentials.
Other documents in this neighbourhood.
Billing Specialist
A billing specialist prepares, issues, and tracks customer or patient invoices, ensuring accuracy and timely payment collection.
Billing Manager
A billing manager oversees an organization's invoicing and accounts receivable processes, ensuring accurate, timely billing and efficient collections.
Medical Biller
A medical biller prepares and submits claims to insurance payers on behalf of healthcare providers, ensuring accurate coding and timely reimbursement.
This Billing Coordinator job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.