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Community Health Care Worker job description.

A Community Health Care Worker connects underserved individuals and families with healthcare, social services, and health education, acting as a bridge between the community and the formal healthcare system. They conduct outreach, provide basic health guidance, and help clients navigate access to care.

8 responsibilities·4 required + 2 preferred·US + AU
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The Community Health Care Worker job description · $29

The full editable .docx — role summary, 8 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.

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HumanResourcely · Vol. I
Community Health Care Worker — Job Description

Role: Community Health Care Worker    Reports to: Community Health Program Manager

A Community Health Care Worker connects underserved individuals and families with healthcare, social services, and health education, acting as a bridge between the community and the formal healthcare system. They conduct outreach, provide basic health guidance, and help clients navigate access to care.

1. Key responsibilities
  • Conduct community outreach to identify individuals needing healthcare support
  • Educate clients on preventive health, chronic disease management, and resources
  • Help clients navigate enrollment in health insurance and social services
Full document with email opt-in
Composition

What's inside the document.

01Role summary

One-paragraph plain-English explanation of the role's outcome and scope.

02Responsibilities

8 responsibilities phrased the way the work is actually done.

03Required qualifications

4 qualifications a candidate must have to perform on day 30.

04Preferred qualifications

2 qualifications that would make a candidate excellent in year two.

05Skills

5 skill chips you can copy directly into your ATS.

06Reporting line

Community Health Program Manager

What you receive

A complete document set.

  • Word document (.docx) — fully editable
  • PDF — signature-ready
  • Google Docs — one-click copy to your Drive
  • 12 months of updates to this document
  • Commercial-use licence for internal and client work
Responsibilities at a glance

The work, not the title.

  • Conduct community outreach to identify individuals needing healthcare support
  • Educate clients on preventive health, chronic disease management, and resources
  • Help clients navigate enrollment in health insurance and social services
  • Accompany or refer clients to medical appointments as needed
  • Maintain accurate records of client interactions and outcomes
  • Build trusted relationships with community organizations and leaders
  • Report health trends and unmet needs to program supervisors
  • Distribute health education materials in culturally relevant formats
Qualifications

Required — and what would make a candidate excellent.

Required
  • High school diploma or equivalent; community health worker certificate a plus
  • Strong understanding of the local community and its health needs
  • Excellent interpersonal and communication skills
  • Ability to travel within the community for outreach visits
Preferred
  • Bilingual or multilingual ability relevant to the served community
  • Prior experience in outreach, social work, or public health
Skills
Community outreachHealth educationCultural competencyCase documentationResource navigation
How to use this template

Eight steps from download to publish.

  1. 01Open the Community Health Care Worker job description in Word or your one-click Google Docs copy.
  2. 02Replace placeholders for company name, reporting line, and location with your specifics.
  3. 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
  4. 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
  5. 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
  6. 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
  7. 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
  8. 08Publish to your ATS, intranet, and external careers page.
When to use this template

The right document at the right moment.

Use this Community Health Care Worker job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.

The reporting line (Community Health Program Manager) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.

FAQ

Honest answers before you download.

Is certification required for this role?
Requirements vary by state and employer; some regions offer or require a community health worker certification, while others hire based on relevant experience alone.
Is bilingual ability important to require?
In many communities it significantly improves outreach effectiveness, so list it as required or strongly preferred when the served population is not primarily English-speaking.
Legal note

This Community Health Care Worker job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.