Hotel Housekeeper job description.
A Hotel Housekeeper cleans and prepares guest rooms and public areas to hotel brand standards. They change linens, restock supplies, sanitize surfaces, and report maintenance issues, playing a direct role in guest satisfaction, cleanliness ratings, and repeat bookings.
The Hotel Housekeeper job description · $29
The full editable .docx — role summary, 8 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.
Role: Hotel Housekeeper Reports to: Executive Housekeeper or Housekeeping Manager
A Hotel Housekeeper cleans and prepares guest rooms and public areas to hotel brand standards. They change linens, restock supplies, sanitize surfaces, and report maintenance issues, playing a direct role in guest satisfaction, cleanliness ratings, and repeat bookings.
- Clean and prepare guest rooms according to brand and cleanliness standards
- Change bed linens, towels, and restock guest amenities
- Vacuum, dust, sanitize surfaces, and clean bathrooms thoroughly
What's inside the document.
One-paragraph plain-English explanation of the role's outcome and scope.
8 responsibilities phrased the way the work is actually done.
4 qualifications a candidate must have to perform on day 30.
2 qualifications that would make a candidate excellent in year two.
5 skill chips you can copy directly into your ATS.
Executive Housekeeper or Housekeeping Manager
A complete document set.
- Word document (.docx) — fully editable
- PDF — signature-ready
- Google Docs — one-click copy to your Drive
- 12 months of updates to this document
- Commercial-use licence for internal and client work
The work, not the title.
- Clean and prepare guest rooms according to brand and cleanliness standards
- Change bed linens, towels, and restock guest amenities
- Vacuum, dust, sanitize surfaces, and clean bathrooms thoroughly
- Report maintenance issues, damage, or safety hazards to supervisors
- Restock housekeeping carts with supplies at the start of each shift
- Maintain confidentiality and security of guest rooms and belongings
- Clean and maintain public areas, hallways, and laundry as assigned
- Follow lost-and-found procedures for items left in guest rooms
Required — and what would make a candidate excellent.
- High school diploma or equivalent preferred
- Ability to lift, bend, kneel, and stand for extended periods
- Attention to detail and consistent cleaning standards
- Ability to work efficiently within room-turnover time targets
- Prior housekeeping or hospitality experience
- Bilingual language skills
Eight steps from download to publish.
- 01Open the Hotel Housekeeper job description in Word or your one-click Google Docs copy.
- 02Replace placeholders for company name, reporting line, and location with your specifics.
- 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
- 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
- 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
- 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
- 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
- 08Publish to your ATS, intranet, and external careers page.
The right document at the right moment.
Use this Hotel Housekeeper job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.
The reporting line (Executive Housekeeper or Housekeeping Manager) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.
Honest answers before you download.
- How many rooms does a housekeeper typically clean per shift?
- It varies by hotel size and room type, but most housekeepers are expected to clean 12-16 rooms per shift under standard turnover targets.
- Is this the same role as a Room Attendant?
- Yes, 'Hotel Housekeeper' and 'Room Attendant' are used interchangeably by most employers for the guest-room cleaning role.
Other documents in this neighbourhood.
Housekeeper
A Housekeeper cleans and maintains rooms and common areas in a hotel, facility, or private residence, following set cleaning standards and safety practices.
Room Attendant
A Room Attendant cleans and prepares guest rooms in a hotel or hospitality setting to meet brand cleanliness and presentation standards.
Hotel Manager
A Hotel Manager oversees daily operations of a hotel property, ensuring guest satisfaction, staff performance, and financial targets are met.
This Hotel Housekeeper job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.