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Leasing Agent job description.

A Leasing Agent markets and shows available rental units, screens prospective tenants, and manages the lease signing process for an apartment community or property management company. They handle inquiries, conduct tours, and support renewals and move-outs, acting as the primary point of contact for prospective and current residents throughout the leasing cycle.

8 responsibilities·4 required + 3 preferred·US + AU
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The Leasing Agent job description · $29

The full editable .docx — role summary, 8 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.

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HumanResourcely · Vol. I
Leasing Agent — Job Description

Role: Leasing Agent    Reports to: Property Manager or Leasing Manager

A Leasing Agent markets and shows available rental units, screens prospective tenants, and manages the lease signing process for an apartment community or property management company. They handle inquiries, conduct tours, and support renewals and move-outs, acting as the primary point of contact for prospective and current residents throughout the leasing cycle.

1. Key responsibilities
  • Respond to rental inquiries by phone, email, and in person
  • Conduct property tours and highlight unit and community features
  • Screen prospective tenants and process rental applications
Full document with email opt-in
Composition

What's inside the document.

01Role summary

One-paragraph plain-English explanation of the role's outcome and scope.

02Responsibilities

8 responsibilities phrased the way the work is actually done.

03Required qualifications

4 qualifications a candidate must have to perform on day 30.

04Preferred qualifications

3 qualifications that would make a candidate excellent in year two.

05Skills

5 skill chips you can copy directly into your ATS.

06Reporting line

Property Manager or Leasing Manager

What you receive

A complete document set.

  • Word document (.docx) — fully editable
  • PDF — signature-ready
  • Google Docs — one-click copy to your Drive
  • 12 months of updates to this document
  • Commercial-use licence for internal and client work
Responsibilities at a glance

The work, not the title.

  • Respond to rental inquiries by phone, email, and in person
  • Conduct property tours and highlight unit and community features
  • Screen prospective tenants and process rental applications
  • Prepare and execute lease agreements and renewal paperwork
  • Maintain accurate records of vacancies, leads, and lease terms
  • Coordinate move-in and move-out logistics with property staff
  • Support marketing efforts including listings, signage, and events
  • Address resident inquiries and route maintenance requests appropriately
Qualifications

Required — and what would make a candidate excellent.

Required
  • High school diploma or equivalent
  • Strong sales and customer service skills
  • Comfort with property management or CRM software
  • Valid driver's license where property tours require travel
Preferred
  • Prior leasing, real estate, or retail sales experience
  • State real estate or leasing license where required
  • Bilingual communication skills
Skills
Property toursTenant screeningLease administrationSales and persuasionCustomer service
How to use this template

Eight steps from download to publish.

  1. 01Open the Leasing Agent job description in Word or your one-click Google Docs copy.
  2. 02Replace placeholders for company name, reporting line, and location with your specifics.
  3. 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
  4. 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
  5. 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
  6. 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
  7. 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
  8. 08Publish to your ATS, intranet, and external careers page.
When to use this template

The right document at the right moment.

Use this Leasing Agent job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.

The reporting line (Property Manager or Leasing Manager) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.

FAQ

Honest answers before you download.

Does a Leasing Agent need a real estate license?
Licensing requirements vary by state and employer; some jurisdictions require a leasing or real estate license, so employers should confirm current licensure requirements before hiring.
Is this role commission-based?
Many employers offer a base salary plus commission or bonus tied to leases signed, though structures vary by company.
Legal note

This Leasing Agent job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.