Leasing Representative job description.
A Leasing Representative manages the resident leasing process for an apartment community, from touring prospective renters and processing applications to closing leases and supporting move-ins. They serve as the first point of contact for prospective tenants and play a key role in maintaining property occupancy and resident satisfaction.
The Leasing Representative job description · $29
The full editable .docx — role summary, 8 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.
Role: Leasing Representative Reports to: Property Manager or Leasing Manager
A Leasing Representative manages the resident leasing process for an apartment community, from touring prospective renters and processing applications to closing leases and supporting move-ins. They serve as the first point of contact for prospective tenants and play a key role in maintaining property occupancy and resident satisfaction.
- Conduct property tours and highlight unit and community features
- Process rental applications, screenings, and lease paperwork
- Respond promptly to leasing inquiries by phone, email, and in person
What's inside the document.
One-paragraph plain-English explanation of the role's outcome and scope.
8 responsibilities phrased the way the work is actually done.
4 qualifications a candidate must have to perform on day 30.
3 qualifications that would make a candidate excellent in year two.
5 skill chips you can copy directly into your ATS.
Property Manager or Leasing Manager
A complete document set.
- Word document (.docx) — fully editable
- PDF — signature-ready
- Google Docs — one-click copy to your Drive
- 12 months of updates to this document
- Commercial-use licence for internal and client work
The work, not the title.
- Conduct property tours and highlight unit and community features
- Process rental applications, screenings, and lease paperwork
- Respond promptly to leasing inquiries by phone, email, and in person
- Meet or exceed monthly leasing and occupancy goals
- Maintain accurate records in the property management system
- Coordinate move-in logistics and welcome new residents
- Support marketing efforts including listings and community events
- Address prospective and current resident questions professionally
Required — and what would make a candidate excellent.
- High school diploma or equivalent
- Strong sales and customer service skills
- Comfortable with property management or CRM software
- Ability to work weekends as needed for tours
- Prior leasing or retail sales experience
- Familiarity with Fair Housing regulations
- Bilingual communication skills
Eight steps from download to publish.
- 01Open the Leasing Representative job description in Word or your one-click Google Docs copy.
- 02Replace placeholders for company name, reporting line, and location with your specifics.
- 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
- 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
- 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
- 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
- 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
- 08Publish to your ATS, intranet, and external careers page.
The right document at the right moment.
Use this Leasing Representative job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.
The reporting line (Property Manager or Leasing Manager) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.
Honest answers before you download.
- Is commission typically part of this role's compensation structure?
- Many leasing roles include a base salary plus commission or bonus tied to leases signed and occupancy targets, which is worth stating in the posting.
- What Fair Housing knowledge should candidates have?
- Candidates should understand basic Fair Housing rules for how they communicate with prospects; employers typically provide formal training after hire.
Other documents in this neighbourhood.
Leasing Agent
A Leasing Agent markets and shows available rental units, screens prospective tenants, and manages the lease signing process for an apartment community or property management company.
Leasing Consultant
A leasing consultant markets available apartment units, conducts property tours, and guides prospective residents through the leasing process.
Property Manager
A Property Manager oversees the daily operations of residential or commercial properties on behalf of owners.
This Leasing Representative job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.