Letter Carrier job description.
A letter carrier delivers mail and packages along an assigned route, ensuring accurate, timely delivery to homes and businesses. They sort mail before departure, navigate routes on foot or by vehicle, and handle deliveries in varying weather conditions while maintaining accurate records and following safety and delivery procedures. The role requires physical stamina, route familiarity, and dependable, customer-facing service to residents and businesses.
The Letter Carrier job description · $29
The full editable .docx — role summary, 9 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.
Role: Letter Carrier Reports to: Delivery Supervisor
A letter carrier delivers mail and packages along an assigned route, ensuring accurate, timely delivery to homes and businesses. They sort mail before departure, navigate routes on foot or by vehicle, and handle deliveries in varying weather conditions while maintaining accurate records and following safety and delivery procedures. The role requires physical stamina, route familiarity, and dependable, customer-facing service to residents and businesses.
- Sort and organize mail and packages in delivery sequence before departure
- Deliver mail and packages to homes and businesses along an assigned route
- Operate a delivery vehicle or walk routes safely in varying weather conditions
What's inside the document.
One-paragraph plain-English explanation of the role's outcome and scope.
9 responsibilities phrased the way the work is actually done.
5 qualifications a candidate must have to perform on day 30.
3 qualifications that would make a candidate excellent in year two.
6 skill chips you can copy directly into your ATS.
Delivery Supervisor
A complete document set.
- Word document (.docx) — fully editable
- PDF — signature-ready
- Google Docs — one-click copy to your Drive
- 12 months of updates to this document
- Commercial-use licence for internal and client work
The work, not the title.
- Sort and organize mail and packages in delivery sequence before departure
- Deliver mail and packages to homes and businesses along an assigned route
- Operate a delivery vehicle or walk routes safely in varying weather conditions
- Collect outgoing mail from designated collection points
- Obtain signatures and verify delivery for certified or insured items
- Report address changes, hazards, or delivery issues to supervisors
- Maintain accurate delivery records and scanning logs
- Provide courteous, professional service to customers along the route
- Follow safety procedures for vehicle operation, lifting, and adverse weather
Required — and what would make a candidate excellent.
- High school diploma or equivalent
- Valid driver's license with a clean driving record
- Ability to lift and carry mail satchels weighing up to 35 lb / 16 kg for extended periods
- Ability to work outdoors in varying weather conditions
- Strong attention to detail and route memorization skills
- Prior delivery, logistics, or customer service experience
- Familiarity with handheld scanning devices and delivery tracking systems
- Passing score on relevant employment exams where applicable
Eight steps from download to publish.
- 01Open the Letter Carrier job description in Word or your one-click Google Docs copy.
- 02Replace placeholders for company name, reporting line, and location with your specifics.
- 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
- 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
- 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
- 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
- 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
- 08Publish to your ATS, intranet, and external careers page.
The right document at the right moment.
Use this Letter Carrier job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.
The reporting line (Delivery Supervisor) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.
Honest answers before you download.
- Is a letter carrier the same as a mail carrier?
- The terms are used interchangeably in most job postings, though 'letter carrier' is the formal title commonly used for employees who deliver mail along fixed routes.
- What physical demands does the job involve?
- The role involves prolonged walking or driving, repetitive lifting and carrying of mail, and exposure to outdoor weather conditions throughout the shift.
Other documents in this neighbourhood.
Mail Carrier
A Mail Carrier delivers mail and packages to residential and business addresses along an assigned route.
Delivery Driver
A delivery driver transports goods or packages from a warehouse, restaurant, or store to customers along assigned routes.
Warehouse Associate
A Warehouse Associate performs the daily physical tasks that keep a distribution or storage facility running, including receiving, picking, packing, and shipping inventory.
This Letter Carrier job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.