Utility Worker job description.
A utility worker performs general labor, maintenance, and support tasks across a facility, campus, or municipal system. They handle a variety of duties including cleaning, equipment upkeep, minor repairs, and material handling to keep operations running smoothly.
The Utility Worker job description · $29
The full editable .docx — role summary, 8 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.
Role: Utility Worker Reports to: Maintenance Supervisor or Facilities Manager
A utility worker performs general labor, maintenance, and support tasks across a facility, campus, or municipal system. They handle a variety of duties including cleaning, equipment upkeep, minor repairs, and material handling to keep operations running smoothly.
- Perform routine cleaning, maintenance, and upkeep of facilities or grounds
- Assist skilled trades with repairs, installations, and equipment servicing
- Move, load, and organize materials, supplies, and equipment
What's inside the document.
One-paragraph plain-English explanation of the role's outcome and scope.
8 responsibilities phrased the way the work is actually done.
4 qualifications a candidate must have to perform on day 30.
3 qualifications that would make a candidate excellent in year two.
5 skill chips you can copy directly into your ATS.
Maintenance Supervisor or Facilities Manager
A complete document set.
- Word document (.docx) — fully editable
- PDF — signature-ready
- Google Docs — one-click copy to your Drive
- 12 months of updates to this document
- Commercial-use licence for internal and client work
The work, not the title.
- Perform routine cleaning, maintenance, and upkeep of facilities or grounds
- Assist skilled trades with repairs, installations, and equipment servicing
- Move, load, and organize materials, supplies, and equipment
- Inspect assigned areas for safety hazards and report issues promptly
- Operate basic hand and power tools safely
- Support setup and breakdown for events or operational changes
- Respond to work orders and general maintenance requests
- Follow safety protocols and proper handling of cleaning or maintenance chemicals
Required — and what would make a candidate excellent.
- High school diploma or equivalent
- Ability to perform physical labor, including lifting up to 50 lb / 23 kg
- Basic knowledge of hand and power tools
- Reliable attendance and willingness to work flexible shifts
- Prior experience in facilities, custodial, or general labor roles
- Basic mechanical or maintenance aptitude
- Valid driver's license
Eight steps from download to publish.
- 01Open the Utility Worker job description in Word or your one-click Google Docs copy.
- 02Replace placeholders for company name, reporting line, and location with your specifics.
- 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
- 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
- 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
- 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
- 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
- 08Publish to your ATS, intranet, and external careers page.
The right document at the right moment.
Use this Utility Worker job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.
The reporting line (Maintenance Supervisor or Facilities Manager) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.
Honest answers before you download.
- What experience is typically required for a utility worker?
- This is usually an entry-level role; employers typically require only a high school diploma and the physical ability to perform the work.
- Does a utility worker need specialized certifications?
- Generally no, though some employers may require certifications for operating specific equipment or handling certain chemicals.
Other documents in this neighbourhood.
Groundskeeper
A Groundskeeper maintains the appearance and safety of outdoor property, including lawns, gardens, walkways, and grounds equipment.
Equipment Operator
An Equipment Operator safely operates heavy machinery such as excavators, bulldozers, loaders, or forklifts to perform construction, material handling, or site preparation tasks.
General Maintenance Technician
A general maintenance technician performs routine repairs and preventive maintenance on a facility's building systems, equipment, and grounds.
This Utility Worker job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.