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Maintenance Personnel job description.

Maintenance personnel keep a facility's building systems, equipment, and grounds in safe, reliable working order. They perform routine inspections, preventive maintenance, and minor repairs on plumbing, electrical, HVAC, and structural components, and respond promptly to maintenance requests. The role suits a hands-on worker who can diagnose everyday building issues, use basic hand and power tools safely, and know when to escalate a repair to a licensed trade. Reliability, safety awareness, and the ability to manage a varied workload are essential.

9 responsibilities·5 required + 3 preferred·US + AU
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The Maintenance Personnel job description · $29

The full editable .docx — role summary, 9 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.

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HumanResourcely · Vol. I
Maintenance Personnel — Job Description

Role: Maintenance Personnel    Reports to: Maintenance Manager

Maintenance personnel keep a facility's building systems, equipment, and grounds in safe, reliable working order. They perform routine inspections, preventive maintenance, and minor repairs on plumbing, electrical, HVAC, and structural components, and respond promptly to maintenance requests. The role suits a hands-on worker who can diagnose everyday building issues, use basic hand and power tools safely, and know when to escalate a repair to a licensed trade. Reliability, safety awareness, and the ability to manage a varied workload are essential.

1. Key responsibilities
  • Perform scheduled inspections and preventive maintenance on building systems and equipment
  • Complete minor plumbing, electrical, carpentry, and painting repairs
  • Respond to maintenance work orders and prioritize urgent issues
Full document with email opt-in
Composition

What's inside the document.

01Role summary

One-paragraph plain-English explanation of the role's outcome and scope.

02Responsibilities

9 responsibilities phrased the way the work is actually done.

03Required qualifications

5 qualifications a candidate must have to perform on day 30.

04Preferred qualifications

3 qualifications that would make a candidate excellent in year two.

05Skills

6 skill chips you can copy directly into your ATS.

06Reporting line

Maintenance Manager

What you receive

A complete document set.

  • Word document (.docx) — fully editable
  • PDF — signature-ready
  • Google Docs — one-click copy to your Drive
  • 12 months of updates to this document
  • Commercial-use licence for internal and client work
Responsibilities at a glance

The work, not the title.

  • Perform scheduled inspections and preventive maintenance on building systems and equipment
  • Complete minor plumbing, electrical, carpentry, and painting repairs
  • Respond to maintenance work orders and prioritize urgent issues
  • Maintain grounds, parking areas, and common spaces in clean, safe condition
  • Monitor HVAC, lighting, and mechanical systems for signs of malfunction
  • Coordinate with outside contractors and licensed trades for specialized repairs
  • Keep accurate maintenance logs, inventory, and work order records
  • Follow OSHA and workplace safety procedures when using tools and equipment
  • Support seasonal upkeep such as snow removal, landscaping, and weatherproofing
Qualifications

Required — and what would make a candidate excellent.

Required
  • High school diploma or equivalent
  • 1+ years of general maintenance, facilities, or handyman experience
  • Working knowledge of basic plumbing, electrical, and carpentry repairs
  • Ability to lift 50 lb / 23 kg and work on ladders or in confined spaces
  • Valid driver's licence, where local travel between sites is required
Preferred
  • Trade certification or vocational training in a maintenance discipline
  • Experience with computerized maintenance management systems (CMMS)
  • Forklift or powered equipment certification
Skills
Preventive maintenanceBasic electrical and plumbing repairTroubleshootingHand and power tool operationTime managementSafety compliance
How to use this template

Eight steps from download to publish.

  1. 01Open the Maintenance Personnel job description in Word or your one-click Google Docs copy.
  2. 02Replace placeholders for company name, reporting line, and location with your specifics.
  3. 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
  4. 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
  5. 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
  6. 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
  7. 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
  8. 08Publish to your ATS, intranet, and external careers page.
When to use this template

The right document at the right moment.

Use this Maintenance Personnel job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.

The reporting line (Maintenance Manager) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.

FAQ

Honest answers before you download.

What's the difference between maintenance personnel and a maintenance technician?
Maintenance personnel typically handle general upkeep and minor repairs across a facility, while a maintenance technician often has deeper trade-specific training for more complex mechanical, electrical, or HVAC work.
Do maintenance personnel need a trade certification?
Not usually for entry-level positions, but certification in a specific trade (electrical, HVAC, plumbing) can support advancement and higher pay.
Legal note

This Maintenance Personnel job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.