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Social Media Coordinator job description.

A Social Media Coordinator manages an organization's day-to-day presence across social platforms, creating and scheduling content, engaging with followers, and tracking basic performance metrics. They support broader marketing campaigns by keeping social channels active, consistent, and on-brand.

8 responsibilities·4 required + 3 preferred·US + AU
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The Social Media Coordinator job description · $29

The full editable .docx — role summary, 8 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.

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HumanResourcely · Vol. I
Social Media Coordinator — Job Description

Role: Social Media Coordinator    Reports to: Marketing Manager or Social Media Manager

A Social Media Coordinator manages an organization's day-to-day presence across social platforms, creating and scheduling content, engaging with followers, and tracking basic performance metrics. They support broader marketing campaigns by keeping social channels active, consistent, and on-brand.

1. Key responsibilities
  • Create, schedule, and publish content across social media platforms
  • Monitor and respond to comments, messages, and mentions
  • Support execution of social media campaigns and promotions
Full document with email opt-in
Composition

What's inside the document.

01Role summary

One-paragraph plain-English explanation of the role's outcome and scope.

02Responsibilities

8 responsibilities phrased the way the work is actually done.

03Required qualifications

4 qualifications a candidate must have to perform on day 30.

04Preferred qualifications

3 qualifications that would make a candidate excellent in year two.

05Skills

5 skill chips you can copy directly into your ATS.

06Reporting line

Marketing Manager or Social Media Manager

What you receive

A complete document set.

  • Word document (.docx) — fully editable
  • PDF — signature-ready
  • Google Docs — one-click copy to your Drive
  • 12 months of updates to this document
  • Commercial-use licence for internal and client work
Responsibilities at a glance

The work, not the title.

  • Create, schedule, and publish content across social media platforms
  • Monitor and respond to comments, messages, and mentions
  • Support execution of social media campaigns and promotions
  • Track engagement metrics and compile basic performance reports
  • Source or edit images, video, and copy for posts
  • Stay current on platform trends, features, and best practices
  • Coordinate with marketing, design, and customer service teams
  • Maintain the organization's content calendar
Qualifications

Required — and what would make a candidate excellent.

Required
  • Bachelor's degree in marketing, communications, or related field
  • 1+ years managing social media accounts for a brand or organization
  • Strong writing and visual content skills
  • Familiarity with social media scheduling and analytics tools
Preferred
  • Experience with basic graphic design or video editing tools
  • Knowledge of paid social advertising basics
  • Portfolio of published social content
Skills
Content creationSocial scheduling toolsCommunity engagementBasic analytics reportingCopywriting
How to use this template

Eight steps from download to publish.

  1. 01Open the Social Media Coordinator job description in Word or your one-click Google Docs copy.
  2. 02Replace placeholders for company name, reporting line, and location with your specifics.
  3. 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
  4. 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
  5. 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
  6. 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
  7. 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
  8. 08Publish to your ATS, intranet, and external careers page.
When to use this template

The right document at the right moment.

Use this Social Media Coordinator job description any time you are opening or reopening a seat at this level. The entry band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.

The reporting line (Marketing Manager or Social Media Manager) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.

FAQ

Honest answers before you download.

What is the difference between a social media coordinator and manager?
A coordinator typically handles day-to-day content and scheduling, while a manager sets overall strategy and oversees campaigns and budget.
Does this role require design skills?
Basic image editing or template use is common, though many teams pair coordinators with a dedicated designer for original visuals.
Legal note

This Social Media Coordinator job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.