Volunteer Coordinator job description.
A Volunteer Coordinator recruits, trains, and manages volunteers to support an organization's programs and events. They match volunteer skills to organizational needs, track hours and engagement, and maintain a positive volunteer experience. The role requires strong organizational skills and the ability to motivate and retain a diverse volunteer base.
The Volunteer Coordinator job description · $29
The full editable .docx — role summary, 8 worked responsibilities, qualifications, and skills, formatted for your letterhead. Delivered to your inbox within 24 hours — usually instantly.
Role: Volunteer Coordinator Reports to: Program Director or Executive Director
A Volunteer Coordinator recruits, trains, and manages volunteers to support an organization's programs and events. They match volunteer skills to organizational needs, track hours and engagement, and maintain a positive volunteer experience. The role requires strong organizational skills and the ability to motivate and retain a diverse volunteer base.
- Recruit volunteers through outreach, partnerships, and community events
- Screen, interview, and onboard new volunteers
- Match volunteers to roles based on skills and organizational needs
What's inside the document.
One-paragraph plain-English explanation of the role's outcome and scope.
8 responsibilities phrased the way the work is actually done.
4 qualifications a candidate must have to perform on day 30.
3 qualifications that would make a candidate excellent in year two.
5 skill chips you can copy directly into your ATS.
Program Director or Executive Director
A complete document set.
- Word document (.docx) — fully editable
- PDF — signature-ready
- Google Docs — one-click copy to your Drive
- 12 months of updates to this document
- Commercial-use licence for internal and client work
The work, not the title.
- Recruit volunteers through outreach, partnerships, and community events
- Screen, interview, and onboard new volunteers
- Match volunteers to roles based on skills and organizational needs
- Coordinate training sessions and orientation for new volunteers
- Track volunteer hours, engagement, and program participation
- Recognize and retain volunteers through appreciation initiatives
- Maintain accurate volunteer records and compliance documentation
- Support event planning and staffing with volunteer resources
Required — and what would make a candidate excellent.
- Bachelor's degree in nonprofit management, communications, or related field, or equivalent experience
- 2+ years of experience coordinating volunteers or community programs
- Strong organizational and interpersonal skills
- Comfort with volunteer management or database software
- Experience in a nonprofit or community services setting
- Background checks and screening process experience
- Event planning experience
Eight steps from download to publish.
- 01Open the Volunteer Coordinator job description in Word or your one-click Google Docs copy.
- 02Replace placeholders for company name, reporting line, and location with your specifics.
- 03Tighten the summary to one paragraph that names the team's outcome, not just the role.
- 04Edit the responsibilities to match the actual scope of the seat — aim for 6 to 8 items, not 12.
- 05Separate required qualifications from preferred. Required is what a candidate must have to do the work on day 30; preferred is what would make them excellent in year two.
- 06Add salary range guidance using BLS, Payscale, or your own band data — do not copy generic figures.
- 07Have the hiring manager and one peer read it. Cut anything that wouldn't survive a candidate question.
- 08Publish to your ATS, intranet, and external careers page.
The right document at the right moment.
Use this Volunteer Coordinator job description any time you are opening or reopening a seat at this level. The mid band sets the calibration — copy the document, tighten it to your specific scope, and circulate to the hiring panel before the first interview.
The reporting line (Program Director or Executive Director) and skills list are starting points. Override either if your org structure or stack differs from the norm — the template is a draft, not a contract.
Honest answers before you download.
- Does this role require background check management?
- Many organizations require volunteer background checks, especially for roles involving vulnerable populations, so screening process experience is a plus.
- Is volunteer coordination experience transferable across industries?
- Yes, the core skills of recruiting, training, and retaining volunteers transfer well across nonprofits, healthcare, schools, and community organizations.
Other documents in this neighbourhood.
Program Coordinator
A Program Coordinator supports the planning, scheduling, and day-to-day administration of an organization's programs or initiatives.
Event Coordinator
An event coordinator plans and executes events from initial concept through on-site delivery, managing vendors, budgets, and timelines.
Community Manager
A Community Manager builds and nurtures relationships between a brand and its audience across online and offline channels.
This Volunteer Coordinator job description is a professionally drafted starting point for your hiring process and is not legal advice. Hiring practice varies by jurisdiction (e.g. pay-transparency laws differ across US states and AU jurisdictions). Adapt this document for your specific location and have employment counsel review any clauses you add before publishing. Salary varies by region, employer type, and experience. Reference BLS or current industry surveys for ranges. Full disclaimer.