Welcome and company overview
Founder note, mission, what the company does. Not a marketing brochure — set the tone for the rest of the document.
Skip the mission-statement clichés. Keep this under one page.
A working employee handbook is fourteen sections, give or take. Below: what each section needs, why, and the policies most small US employers miss. Not a copy-paste handbook — those don't exist that hold up across 50 states — but the structure that any handbook needs to be defensible.
What's on this page
The order can vary. The contents can't. Each section below has a brief description of what belongs, plus an editorial note on what most handbooks miss.
Founder note, mission, what the company does. Not a marketing brochure — set the tone for the rest of the document.
Skip the mission-statement clichés. Keep this under one page.
Explicit at-will language. The acknowledgment at the back of the handbook references this.
Required in 49 states. Montana is the exception (good cause doctrine).
Non-discrimination commitment naming all federally protected classes plus any state-protected ones.
California, New York, Illinois, and Colorado add categories beyond federal — check your state.
Prohibited conduct, examples, reporting channels (multiple, with at least one bypassing the direct manager), investigation process, anti-retaliation commitment.
Some states (CA, NY, IL, CT, DE, ME) require specific language and annual training. The 2022 Speak Out Act limits pre-dispute NDAs covering sexual harassment.
Pay periods, overtime rules, exempt vs. non-exempt classification, timekeeping, deductions.
Workweek definition matters — pick one and be consistent. Some states mandate pay frequency.
What benefits exist, eligibility, where to find plan details. The handbook is not the plan document.
Always say 'subject to plan terms' — the handbook should not create benefit entitlements.
PTO, sick leave (state-mandated in many states), parental leave, bereavement, jury duty, military leave (USERRA).
Sick leave laws now vary wildly state-by-state and city-by-city. Build per-jurisdiction.
Professionalism, workplace behavior, dress code if relevant, attendance.
Vague is dangerous. Be specific about what is and isn't acceptable, especially around social media.
Reference to the separate Confidentiality + IP Agreement (which everyone signs at hire).
Don't put the substantive terms here — keep them in the standalone agreement.
Acceptable use of computers, email, internet. Privacy expectations (i.e., there are none on company systems).
Be explicit that the company can monitor. Necessary for most defensible terminations.
Eligibility, expectations, equipment, expense reimbursement, ergonomics.
Often where modern handbooks are weakest — most were written when remote was the exception.
Injury reporting, OSHA, drug & alcohol, workplace violence.
Required content varies by state and industry. Healthcare, construction, food service have specific requirements.
How performance issues are addressed (without committing to a rigid process — that creates contractual obligations), separation procedures.
Use language like 'may include' and 'as appropriate,' never 'will' or 'must.'
Employee signs that they received the handbook, understand the at-will language, and agree to comply.
Date and counter-sign every acknowledgment. Re-acknowledge on each material update.
No federal requirement. A handful of states require specific written policies (e.g., California's harassment policy, Connecticut's pregnancy accommodation notice), but no state requires a handbook per se. Most employers have one anyway — it sets expectations, documents policies, and is the strongest defense against many employment claims.
Annually at minimum. State and federal employment law changes constantly — between October and February each year, ~30 states pass new HR-relevant legislation. Build the annual review into the calendar and re-acknowledge with employees when changes are material.
Hybrid is most common: one core handbook plus state-specific addenda for jurisdictions where the company has more than ~5 employees. Below that threshold, a single handbook with 'where state law requires otherwise, state law controls' language is usually adequate. Some companies build per-state handbooks above 50 employees in a state.
It can, if you're not careful. Use language like 'guidelines,' 'may,' 'general expectations.' Avoid 'will,' 'must,' 'guaranteed.' Include explicit disclaimer language: 'This handbook is not a contract of employment and may be revised at any time without notice.' The acknowledgment should restate the at-will status.
A handbook references documents that aren't inside it. The Confidentiality + IP Agreement and the offer letter are the most important. Both are in the library at $49.
The standalone IP agreement that the handbook references — given to every employee at hire alongside the handbook.
View the employee confidentiality + ip assignment →The offer letter that gets the handbook into the new hire's hands. References the handbook by name.
View the standard offer letter (us, at-will) →Offer letters, employment contracts, performance reviews, NDAs — each professionally drafted, jurisdiction-reviewed, $49.