What is the casual loading?

An additional percentage (typically 25%) paid on top of the base hourly rate to compensate casual employees for the lack of leave entitlements and the absence of a firm advance commitment of work. It should be itemised separately on payslips and in the offer letter.

When does casual conversion apply?

Under the Fair Work Act, a casual employee who has worked a regular pattern of hours for 12 months may have a right to request conversion to permanent employment. The template references this; employers must respond to a conversion request in line with the legislated procedure.

Do I need to attach the Casual Employment Information Statement?

Yes. The CEIS must be provided to every new casual employee. The offer letter includes the acknowledgement; attach the current CEIS PDF from the Fair Work Ombudsman to the offer pack.

It depends on the role. Hospitality usually falls under the Hospitality Industry (General) Award; retail under the General Retail Industry Award; aged care, healthcare, manufacturing, and clerical work each have their own. Check the Fair Work Ombudsman's award finder for the correct instrument.

ProOffer letter · Australia

Casual offer letter (AU).

An AU-compliant casual offer letter that satisfies the Fair Work Information Statement and Casual Employment Information Statement requirements, with the casual loading and conversion clauses kept current.

3 pages·720 words·AU·Updated 12 Apr

Individual

$49one-time, all formats

Or as part of

Library Pass

$890/yr · all documents

Acquire this document Take the pass

7-day refund Commercial licence 12 months of updates

Preview

HumanResourcely · Vol. I

Casual offer letter (AU)

Dear [Candidate Name], We are pleased to offer you casual employment with [Company Name] (ABN: [ABN]) as a [Role Title], commencing [Start Date]. Your engagement is on a casual basis under the Fair Work Act 2009 (Cth); there is no firm advance commitment to ongoing work, and you are not entitled to paid leave benefits. Your hourly rate of pay is [Base Rate] plus a casual loading of [Loading%], giving a total casual hourly rate of [Total Rate]…

Full document with purchase or Library Pass

Composition

What's inside the document.

01Casual basis

Plain statement that the engagement is casual under the Fair Work Act, with no firm advance commitment of work.

02Rate of pay & loading

Hourly rate inclusive of the casual loading (typically 25%) with the loading itemised separately so the candidate sees the breakdown.

03Hours & availability

How shifts are offered, the candidate's stated availability, and the no-firm-advance-commitment language.

04Casual conversion

Reference to the casual conversion rights under the Fair Work Act after 12 months of regular pattern.

05Statements & information

Acknowledgement of the Fair Work Information Statement and Casual Employment Information Statement being provided.

06Award & enterprise agreement

Reference to the modern award or enterprise agreement applicable to the role; minimum entitlements track that instrument.

07Termination

Notice required by either side, with reference to the relevant award's notice provisions.

08Signature

Acceptance signature for the candidate and the authorised company signatory.

What you receive

A complete document set.

Word document (.docx) — fully editable
PDF — signature-ready
Google Docs — one-click copy to your Drive
12 months of updates to this document
Commercial-use licence for internal and client work

Ships in:.docx.pdfGoogle Docs

Formats explained

Three formats, one document.

Word document (.docx) — fully editable
PDF — signature-ready
Google Docs — one-click copy to your Drive

How to use this template

6 steps from download to use.

01Open the casual offer letter and replace the company-name, ABN, and signatory placeholders.
02Set the hourly rate inclusive of the casual loading. Itemise the loading separately for clarity.
03Confirm the modern award or enterprise agreement that applies and reference it explicitly.
04Provide the Fair Work Information Statement and Casual Employment Information Statement as attachments and tick the acknowledgement.
05Confirm the candidate's availability pattern and the firm 'no advance commitment' language.
06Have the candidate sign and return; retain a signed copy in the personnel file.

When to use this template

The right document at the right moment.

Use this offer letter for casual hires in Australia — retail, hospitality, healthcare, warehouse, on-call professional work. It is structured to satisfy current Fair Work casual-employment requirements including the casual-loading itemisation and the conversion-rights notice.

Casual law in Australia has changed several times in recent years; we keep this template on the quarterly review cycle to track current Fair Work practice. Always confirm the applicable award or enterprise agreement before issuing.

FAQ

Honest answers before you download.

What is the casual loading?: An additional percentage (typically 25%) paid on top of the base hourly rate to compensate casual employees for the lack of leave entitlements and the absence of a firm advance commitment of work. It should be itemised separately on payslips and in the offer letter.
When does casual conversion apply?: Under the Fair Work Act, a casual employee who has worked a regular pattern of hours for 12 months may have a right to request conversion to permanent employment. The template references this; employers must respond to a conversion request in line with the legislated procedure.
Do I need to attach the Casual Employment Information Statement?: Yes. The CEIS must be provided to every new casual employee. The offer letter includes the acknowledgement; attach the current CEIS PDF from the Fair Work Ombudsman to the offer pack.
Which award applies?: It depends on the role. Hospitality usually falls under the Hospitality Industry (General) Award; retail under the General Retail Industry Award; aged care, healthcare, manufacturing, and clerical work each have their own. Check the Fair Work Ombudsman's award finder for the correct instrument.